Google My Business Account Suspended – Google My Business is a free tool offered by Google that allows businesses to manage their online presence across Google, including Search and Maps. By creating and verifying a business listing, companies can easily share important information such as their address, phone number, hours of operation, and photos with potential customers.
Why Registered with Google My Business Account?
A verified and optimized Google My Business listing account, can improve your visibility in Google search results and on Google Maps. They are making it easier for customers to find your business.
It also allows a customer to post reviews and gives you a way to respond to customer feedback, which can help build trust and credibility with potential customers. Google My Business profile is a valuable tool for any business looking to increase its online presence and reach more customers.
Why was Google My Business account suspended?
There are several reasons why your Google My Business account may suspend.
Some of the most common causes include the following:
Violation of Google’s policies
Google has strict guidelines for how businesses can use its platform. Any user that violates these policies may have their account suspended.
For example, companies that provide inaccurate or misleading information in their listing or that engage in spammy behavior may have their account suspended.
Multiple accounts for the same business
Google does not allow companies to create multiple accounts for the exact location. If it detects that a business has multiple accounts, it may suspend all of them.
Quality Issues
Google My Business encourages businesses to provide accurate and up-to-date information. Also, Google has a quality check process; if the information provided is incorrect or irrelevant, it may suspend the account.
Unfavorable reviews
Frequent negative or fake comments can also trigger the suspension of the account.
Business no longer exists
Google may suspend the account if the company is no longer operating or has changed its name.
Google Email Notification
It’s good to check the email address you used to sign up and your spam folder if you have yet to receive an email from google about the suspension reason. Once you know the reason, you can take steps to correct the issue and request that your account for reinstated.
Please note that google’s suspension decision is final. Suppose you want to use google my business service again. In that case, it’s best to follow the guidelines and provide accurate information on the account.
What happens when Google suspends your account?
When Google suspends your Google My Business account, your business listing will no longer appear on Google Maps and the Google Search engine. Your existing or potential customers find it challenging to find your business in Google, which negatively impacts your visibility and revenue.
The existing business reviews, photos, and other information will no longer be available on Google. Due to that, you will not be able to access the account to make any updates or changes.
In most cases, Google will send an email to the account owner explaining the reason for the suspension and providing instructions on how to appeal the decision or correct the issue.
What causes the account to be suspended?
Once you receive the notification email, carefully review the reason for the suspension. After that, take the appropriate steps to solve the issue raised by Google. The initial stages are removing duplicate listings, correcting inaccurate information, or addressing customer complaints.
It’s important to remember that Google’s decision to suspend an account is final.
If you want to continue to use the service, you may need to create a new account. But, keep in mind following the guidelines and providing accurate information to avoid suspension.
Why is Google My Business account suspended due to a quality issue?
A Google My Business account may be suspended due to quality issues if the information provided in the listing needs to be more accurate, complete, and accurate.
Google emphasizes the accuracy and relevance of the information provided in its listings, and any business that provides false or irrelevant information may have its account suspended.
Here are some examples of violating Google My Business quality guidelines:
1. Inaccurate business information
Google may suspend an account if the business information provided in the listing is incorrect, such as an incorrect address, phone number, or website.
2. Misleading or inappropriate photos
Google prohibits businesses from posting misleading, irrelevant, or otherwise inappropriate pictures. Includes stock photos, copyrighted images, or images that depict things not offered by the industry.
3. Spam or fake reviews
Posting fake or misleading reviews or using spammy tactics to boost ratings.
4. Multiple locations or duplicate listings
Google allows a business to have one listing per physical location. Creating multiple listings for the exact location or service is not permitted. It could result in the suspension of the account.
5. Inappropriate or offensive content
Posting insulting content that violates its policies. Content maybe be racist, sexist, or otherwise discriminatory.
How do I appeal a suspended Google account?
If you think your account was suspended for quality reasons, please check the registered email during the registration to check the email from Google about the suspension.
Sometimes the email is directed to the spam folder if you have yet to find it in your primary email folder.
Once you know the reason, you can take steps to correct the issue and request that your account is reinstated by following the instructions provided in the email.
The Verdict
For your information, Google’s decision to suspend an account is based on the system’s algorithm. It’s hard to determine the exact reasons.
However, maintaining accurate and relevant information on the Google My Business account, following the guidelines, and responding to customers’ reviews will significantly improve the chances of avoiding suspension.